We love to help.


Seriously.

Get the help you need

Support by email

Have a consumer support question? Email us at:

support@kiddokitchen.com.au

Support by phone

If you have any inquiries about us and our products, feel free to call us directly.

04 27 209 216

Support by social DMs

Chat with us on your favourite platform, we love connecting with our community.

Our Promise

We’re incredibly proud to be an award-winning support team, recognised for the care we give every customer. It’s the same dedicated crew behind both Tweetycam and Kiddo Kitchen, here to make sure you always feel heard, supported and part of our community.

“We’re parents helping parents - that’s our promise.”

how we help

Every message is read and replied to by a real person from our team, no bots, no automated replies, just genuine support.
our response time

We get it, when you need help, you need it now. That’s why we aim to reply within hours, not days.
why we’re proud

Our support team has been recognised with multiple consumer service awards for delivering care that’s fast, friendly, and personal.
your voice matters

We love hearing from you! Your ideas, feedback, and stories help shape the next Tweetycam and Kiddo Kitchen products.

Proudly Aussie, right here in Queensland 🇦🇺

The Kiddo Kitchen family is based in sunny Brisbane and the Gold Coast, with our warehouse down south in Melbourne. We’re a small Aussie business with big heart, designing and shipping everything right here from home!

Together, we innovate

Our products are shaped by the families who use them every day. Share your suggestions and ideas for new products or improvements, we’d love to hear how we can serve you better.

Need help with an order or product?
This form is just for sharing ideas and suggestions. If you need support, please email us at support@kiddokitchen.com.au, our team will be happy to help you there.